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Date: Thu, 14 Dec 2000 11:00:00 -0800 (PST)
From: enron.announcements@enron.com
To: houston.report@enron.com
Subject: Weekend Outage Report for 12-15-00 through 12-18-00
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

December 15, 2000 5:00pm through December 18, 2000 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: 
Impact:  EOTT
Time:  Sat 12/16/2000 at  8:00:00 AM CT thru Sat 12/16/2000 at  9:00:00 AM CT
 Sat 12/16/2000 at  6:00:00 AM PT thru Sat 12/16/2000 at  7:00:00 AM PT
 Sat 12/16/2000 at  2:00:00 PM London thru Sat 12/16/2000 at  3:00:00 PM 
London
Outage:  Rework of Ardmore Ethernet Switches
Environments Impacted:  EOTT
Purpose: Simplify the network and remove unnecassary equipment
Backout: Remove the cables from the devices that do not respond to ping and 
reattach the cables
that connect to the Cat5000..
Contact(s):  Vincent Fox  713-345-7784    
  ron pieronek  713 853 6683  

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: 
Impact:  all
Time:  Fri 12/15/2000 at  7:00:00 PM CT thru Sun 12/17/2000 at  7:00:00 PM CT
 Fri 12/15/2000 at  5:00:00 PM PT thru Sun 12/17/2000 at  5:00:00 PM PT
 Sat 12/16/2000 at  1:00:00  AM London thru Mon 12/18/2000 at  1:00:00 AM 
London
Outage:  Relocate Bell St. generator
Environments Impacted:  All
Purpose: Required now to complete new building. Status telephone number is 
713.345.3215 starting on Friday at 7:00pm
Backout: Work will be cancelled if extreme weather is forcast.
Contact(s):  Randy Lord  713-345-7707  

EDI SERVER: 
Impact:  CORP
Time:  Sat 12/16/2000 at  11:00:00 PM CT thru Sun 12/17/2000 at  3:00:00 AM CT
 Sat 12/16/2000 at    9:00:00 PM PT thru Sun 12/17/2000 at  1:00:00 AM PT
 Sun 12/17/2000 at   5:00:00 AM London thru Sun 12/17/2000 at  9:00:00 AM 
London
Outage:  EDI Hub Memory Upgrade
Environments Impacted:  Corp
Purpose: System reaching 80% utilization on peak volume days.  Increased 
memory will reduce page swapping which will reduce  CPU utilization.  
Backout: Remove memory and restart system. 
Contact(s):  Karen O'Grady  5-7149  713-327-4805
                      jim nelsom  3-7799  713-327-2007
  Jack Metkus  3-0362  713-288-0743
EI:
Impact:  EI
Time:  Sat 12/16/2000 at  9:00:00 AM CT  thru Sat 12/16/2000 at  10:00:00 AM 
CT
 Sat 12/16/2000 at  7:00:00 AM PT thru Sat 12/16/2000 at     8:00:00 AM PT
 Sat 12/16/2000 at  3:00:00 PM London thru Sat 12/16/2000 at  4:00:00 PM 
London
Outage:  3AC 6500 Conversion Phase 4 (Final)
Environments Impacted:  El
Purpose: Replace Failing 5500's
Backout: reconnect 5500's
Contact(s):  Steve Hardy  713-853-9294  713-415-0672

Impact:  EI
Time:  Fri 12/15/2000 at  6:30:00 PM India thru Sat 12/16/2000 at  12:30:00 
PM India
 Fri 12/15/2000 at  7:00:00 AM CT thru Sat 12/16/2000 at  1:00:00 AM CT
 Fri 12/15/2000 at  5:00:00 AM PT thru Fri 12/15/2000 at 11:00:00 PM PT
 Fri 12/15/2000 at  1:00:00 PM London thru Sat 12/16/2000 at  7:00:00 AM 
London
Outage:  Relocation of Network Equipment. INDIA
Environments Impacted:  Enron India
Purpose: Lease expiration from the 15th floor
Backout: 
Contact(s):  Omar Taha  7138531958  877-820-5523

ENRON NORTH AMERICAN LANS:  No Scheduled Outages.

FIELD SERVICES:  No Scheduled Outages.

INTERNET: 
Impact:  Eol
Time:  Fri 12/15/2000 at  6:00:00 PM CT thru Fri 12/15/2000 at  8:00:00 PM CT
 Fri 12/15/2000 at  4:00:00 PM PT thru Fri 12/15/2000 at  6:00:00 PM PT
 Sat 12/16/2000 at  12:00:00 AM London thru Sat 12/16/2000 at  2:00:00 AM 
London
Outage:  adding two firewalls to eol
Environments Impacted:  EOl
Purpose: 1. off load the existing firewalls.
2. add stateful failover for internet eol users.
Backout: remove new firewalls
Contact(s):  Anchi Zhang  713-853-5464
    
MESSAGING: No Scheduled Outages.

MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: 
Impact:  ESA
Time:  Sun 12/17/2000 at  8:00:00 AM Brazil thru Sun 12/17/2000 at  6:00:00 
PM Brazil
 Sun 12/17/2000 at  4:00:00 AM CT thru Sun 12/17/2000 at  2:00:00 PM CT
 Sun 12/17/2000 at  2:00:00 AM PT thru Sun 12/17/2000 at  12:00:00 PM PT
 Sun 12/17/2000 at  10:00:00 AM London thru Sun 12/17/2000 at  8:00:00 PM 
London
Outage:  Maintenance to the electrical systems
Environments Impacted:  Sao Paulo Office
Purpose: Security maintenance
Backout: Back to the original project.
Contact(s):  Nilson Busto  7910-1347
 
Impact:  SAP
Time:   Fri 12/15/2000 at  6:00:00 PM CT thru Sun 12/17/2000 at  3:00:00 PM CT
 Fri 12/15/2000 at  4:00:00 PM PT thru Sun 12/17/2000 at  1:00:00 PM PT
 Sat 12/16/2000 at  12:00:00 AM London thru Sun 12/17/2000 at  9:00:00 PM 
London
Outage:  SAP Production Builds
Environments Impacted:  SAP
Purpose: Integration of new companies and business functionality into the 
current configuration
Backout: Stop the build and/or restore the systems
Contact(s):  Michael Vu    713-853-5312
  Todd Renaud  713-853-0516  800-696-9896
  Gary Sentiff  713-853-6410  888-916-7906

Impact:  CORP  UNIX
Time:  Sat 12/16/2000 at  6:00:00 AM CT thru Sun 12/17/2000 at  6:00:00 AM CT
 Sat 12/16/2000 at  4:00:00 AM PT thru Sun 12/17/2000 at  4:00:00 AM PT
 Sat 12/16/2000 at  12:00:00 PM London thru Sun 12/17/2000 at  12:00:00 PM 
London
Outage:  Gutenberg disk array reformat.
Environments Impacted:  Corp
Purpose: Conform the disk layout to standard.  to improve performance.  
Enable refresh from other databases by matching the layout.
Backout: Restore from tape.
Contact(s):  Malcolm Wells  713-345-3716    
  Sanjay Bhagat  713-345-8082  
  David Wile        713-345-3867
   
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  
Impact:  CORP
Time:  Fri 12/15/2000 at  6:00:00 PM CT thru Fri 12/15/2000 at  8:00:00 PM CT
 Fri 12/15/2000 at  4:00:00 PM PT thru Fri 12/15/2000 at  6:00:00 PM PT
 Sat 12/16/2000 at  12:00:00 AM London thru Sat 12/16/2000 at  2:00:00 AM 
London
Outage:  Eclipse Relocation
Environments Impacted:  All
Purpose: Server upgrades have come in that need to be installed
Backout: 
Contact(s):  Jason Stephens   713-853-1834    
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FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center
(713) 853-5536   Information Risk Management

Specific Applications Help:
Unify On-Call      (713) 284-3757  [Pager]
Sitara On-Call     (713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS   (713) 639-9726  [Pager]
OSS/UA4/TARP    (713) 285-3165  [Pager]
CPR      (713) 284-4175  [Pager]
EDI Support      (713) 327-3893  [Pager]


