Message-ID: <10019871.1075863385468.JavaMail.evans@thyme>
Date: Fri, 7 Sep 2001 14:50:59 -0700 (PDT)
From: 40enron@enron.com
Subject: SUPPLEMENTAL Weekend Outage Report for 9-7-01 through 9-10-01
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

September 7, 2001 5:00pm through September 10, 2001 12:00am
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NOTICE:	Long Distance Conversion to MCI for EB PBX	    		    		
Time:  Fri 9/7/2001 at  5:30:00 PM CT thru Fri 9/7/2001 at  6:00:00 PM CT
	Fri 9/7/2001 at  3:30:00 PM PT thru Fri 9/7/2001 at  4:00:00 PM PT
	Fri 9/7/2001 at 11:30:00 PM London thru Sat 9/8/2001 at  12:00:00 AM London
Environments Impacted:  All ECN Outbound Long Distance--- NO DISRUPTION OF SERVICE ANTICIPATED
	This change affects Enron Building outbound long distance only.  3AC change will be completed next week.  No service disruption is anticipated.  This only affects outbound long distance from the Enron Building.  Tie line services remain unchanged.  Dialing patterns remain the same:  9+1+A/C+7-digit number for domestic calls or 9+011+10-digit number for international calls.
Purpose: MCI is replacing AT&T as Enron's primary long distance carrier.  
Backout: Divert back to AT&T route pattern as first choice.
Contact(s): 	Cynthia Siniard    713-853-0558

NOTICE:	Voice Mail 30 Day Retention Change
EFFECTIVE: Monday 9-10-01 at 6:00pm
Technical Description  
Change Basic Class of Restriction for all Audixes to reflect new voice mail message retention time of 30 days. 

Environments Impacted
Employees who currently have messages older than 30 days in their mailbox will lose those messages once this change has been implemented.  If those messages or future messages must be saved, they will need to transcribe them or record them to a handheld recording device.  Once these messages and future messages have been deleted, they will not be retrievable. 
Contact(s): 	Kathy Bigelow 713-345-57242

 
SCHEDULED SYSTEM OUTAGES:  NA  

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.
 
EES:      SEE ORIGINAL REPORT  
 
ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:  	ALSO SEE ORIGINAL REPORT 	    		
Impact:  Traders            POSTPONED 
Time:  Sat 9/8/2001 at  12:00:00 AM CT thru Sat 9/8/2001 a  12:30:00 AM CT
	Fri 9/7/2001 at    10:00:00 PM PT thru Fri 9/7/2001 at  10:30:00 AM PT
	Sat 9/8/2001 at  6:00:00 AM London thru Sat 9/8/2001 at  6:30:00 AM London
Outage:  Upgrade TRD-CX11 & TRD-CX12
Environments Impacted:  Traders
Purpose: We need to add additional gig ports to support a new traders cluster, we have to upgrade the code on the switches to support the new gig blade
Backout: Load the old version of code, reboot
Contact(s): 	Vincent Fox                     713-853-5337	
		Christopher M Ducker    713-345-8241

Impact:  Traders          POSTPONED 
Time:  Sat 9/8/2001 at  12:30:00 AM CT thru Sat 9/8/2001 at  1:00:00 AM CT
	Fri 9/7/2001 at  10:30:00 PM PT thru Fri 9/7/2001 at  11:00:00 PM PT
	Sat 9/8/2001 at  6:30:00 AM London thru Sat 9/8/2001 at  7:00:00 AM London
Outage:  Upgrade Trader 1 and 2 switch and router code
Environments Impacted:  Traders
Purpose: Bug in code is filling up logs
Backout: Replace new cards with old cards, reboot boxes.
Contact(s): 	Christopher M Ducker    713-345-8241
		Vincent Fox                     713-853-5337
 
Impact:  CORP
Time:  Fri 9/7/2001 at  4:45:00 PM CT thru Fri 9/7/2001 at  5:15:00 PM CT
	Fri 9/7/2001 at  2:45:00 PM PT thru Fri 9/7/2001 at  3:15:00 PM PT
	Fri 9/7/2001 at  10:45:00 PM London thru Fri 9/7/2001 at  11:15:00 PM London
Outage:  Upgrading IOS on WAN Trader Router CR2
Environments Impacted:  Corp
Purpose: To utilize the NBAR feature to aid in "Code Red" traffic identification and mitigation.
Backout: 
Contact(s): 	Tomas Mendez    713-345-3250

Impact:  CORP
Time:  Sun 9/9/2001 at  10:00:00 AM CT thru Sun 9/9/2001 at  10:30:00 AM CT
	Sun 9/9/2001 at    8:00:00 AM PT thru Sun 9/9/2001 at    8:30:00 AM PT
	Sun 9/9/2001 at  4:00:00 PM London thru Sun 9/9/2001 at  4:30:00 PM London
Outage:  Upgrading IOS on WAN Trader Router CR1
Environments Impacted:  Corp
Purpose: To utilize the NBAR feature to aid in "Code Red" traffic identification and mitigation.
Backout: 
Contact(s): 	Tomas Mendez    713-345-3250
		    
FIELD SERVICES:  No Scheduled Outages.

INTERNET: No Scheduled Outages.

MESSAGING:    ALSO SEE ORIGINAL REPORT   
Impact:  All mailbox servers(list in description)
Time:  Sat 9/8/2001 at  11:30:00 PM CT thru Sun 9/9/2001 at  1:30:00 AM CT
	Sat 9/8/2001 at    9:30:00 PM PT thru Sat 9/8/2001 at  11:30:00 PM PT
	Sun 9/9/2001 at  5:30:00 AM London thru Sun 9/9/2001 at  7:30:00 AM London
Outage:  All NA Exchange mailbox servers
Environments Impacted:  All NA Exchange mailbox users.
Purpose: To enable Outlook Access via Econnect VPN.
Backout: remove registry changes
Contact(s): 	David Lin    713-345-1619
		    		    		    		
Impact:  Nahou-mspfs01p 02p and 03p
Time:  Sat 9/8/2001 at  11:00:00 PM CT thru Sat 9/8/2001 at  11:30:00 PM CT
	Sat 9/8/2001 at    9:00:00 PM PT thru Sat 9/8/2001 at     9:30:00 PM PT
	Sun 9/9/2001 at  5:00:00 AM London thru Sun 9/9/2001 at  5:30:00 AM London
Outage:  Public Folder Servers
Environments Impacted:  All Exchange server users
Purpose: To enable Outlook Access via Econnect VPN.
Backout: remove Registry changes.
Contact(s): 	David Lin    713-345-1619
 
MARKET DATA: No Scheduled Outages.

NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS:     ALSO SEE ORIGINAL REPORT 
Impact:  CORP
Time:  Fri 9/7/2001 at  9:00:00 PM CT thru Fri 9/7/2001 at  11:00:00 PM CT
	Fri 9/7/2001 at  7:00:00 PM PT thru Fri 9/7/2001 at    9:00:00 PM PT
	Sat 9/8/2001 at  3:00:00 AM London thru Sat 9/8/2001 at  5:00:00 AM London
Outage:  Cluster6 Expansion
Environments Impacted:  Corp, User H: drives on Nahou-UV12, Nahou-UV13, Nahou-UV14, Nahou-UV15, and several of the folders on the O: drive.
Purpose: We must expand the disk space on Cluster6 in order to migrate the new users from EBS and EES to Corp, and also for our ever expanding Corp environment.
Backout: 
Contact(s): 	Frank Coles    (713)406-0470 
		    		    		    		
SITARA:  No Scheduled Outages.

SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  No Scheduled Outages.
 
SCHEDULED SYSTEM OUTAGES: LONDON
Impact:  CORP
Time:  Fri 9/7/2001 at  6:00:00 PM CT thru Sat 9/8/2001 at 9:00:00 PM CT
	Fri 9/7/2001 at  4:00:00 PM PT thru Sat 9/8/2001 at  7:00:00 PM PT
	Sat 9/8/2001 at  12:00:00 AM London thru Sun 9/9/2001 at  3:00:00 AM London
Outage:  Complete Powerdown of the London office
Environments Impacted:  All
Purpose: Installation of a third generator at Enron House
Backout: Switch all equipment back on.
Contact(s): 	Tracy Pearson    830-34238 London Tie Line
 

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								FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management			(713) 853-5536
SAP/ISC                                                                               (713) 345-4727
Unify On-Call 					(713) 284-3757  [Pager]
Sitara On-Call					(713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS			(713) 639-9726  [Pager]
OSS/UA4/TARP				(713) 285-3165  [Pager]
CPR						(713) 284-4175  [Pager]
EDI Support 					(713) 327-3893  [Pager]
EES Help Desk					(713)853-9797 OR (888)853-9797
TDS -Trader Decision Support On-Call                    (713) 327-6032 [Pager]